Cebu Tours & Adventure
Terms and Conditions
The following terms and conditions apply to all tours and adventures organized by Cebu Tours and Adventures, the operator and owner of the website with URL: www.cebutouradventures.com (hereinafter referred to as “Cebu Tours”). For this purpose, the term “Travel” shall include any combination of domestic excursions, tours, accommodations, transfers, rentals, and other services organized on your behalf by Cebu Tours.If your booking includes accommodations, transport, or other services provided by a third party, whether Cebu Tours has acted as the agent or not, your contract will be subject to the terms and conditions of the respective provider. These conditions do not affect your statutory rights.Cebu Tours and Adventures will not be held responsible or liable for any arrangements you make independently while on your vacation that are not booked through Cebu Tours.Making A Booking
By making a booking with Cebu Tours, you confirm that you have the authority to accept and agree to these terms and conditions on behalf of yourself and your party. A contract is formed once we accept payment towards your booking or issue a confirmation or itinerary, whichever occurs first. Full payment is required for bookings unless agreed otherwise in writing. Certain services, such as promotional offers, may require full payment at the time of booking.Our Rates
All rates are fixed at the time of booking and are generally not subject to surcharges, except in cases of government-mandated increases in taxes or fees. Rates may vary based on the travel date, not the booking date. Promotional rates are subject to availability and may expire before the date of travel.Accepted Payments
Cebu Tours and Adventures accepts payments via:- Bank deposit
- Western Union or similar services
- Check payments (for local travelers, considered paid once cleared by the bank)
- A tour voucher
- Airline or ferry e-tickets (if applicable)
Changes by You
If you wish to amend your booking after payment, a P1,000 fee per person, per amendment will apply, provided the request is made in writing at least 30 days before the scheduled departure. This 30-day window is required to ensure Cebu Tours has sufficient time to make necessary adjustments to your booking and coordinate with service providers to accommodate your changes. Changes requested within 30 days may incur additional charges or cancellation fees.Cancellation Policy
Cancellations must be made in writing by the person who made the original booking. Acceptable written formats include email or letter to avoid ambiguity. Refunds are subject to the following:- Day Tours:Free cancellation up to 24 hours before departure.
- Multi-Day Tours:
- Cancellations 7+ days before the tour: Full refund minus a Php 1,000 administrative fee.
- Cancellations 2–6 days before the tour: 50% refund.
- Cancellations within 24 hours: No refund unless due to weather or transport cancellations.
